BBC News
The man in charge of fraud-busting at internet auction company eBay is under no illusion as to the scale of the challenge.

“There will always be the dodgy guy in the trench coat,” concedes Garreth Griffiths, head of Trust and Safety for eBay in the UK and Ireland.

“This is one area where there will be fraud, just like any other market place” he admits.

Even though a very small percentage of eBay trades proved fraudulent - the company reckons it around 0.01% - they attract the publicity that threatens to undermine customer confidence.

Critics accuse eBay of an irresponsible “laissez-faire” approach that means they wash their hands of fraud until after the event.

But Mr Griffiths claims that the criticism is unjustified.

Posted: 05|31|06 at 3:06 pm. Filed under: UK News.